Shipping & Exchange
Our beloved products able to be shipped through TIKI or JNE, that allows you to track your order. Please note that our cutoff hour is at 2 PM on Monday to Friday. If you order after 2 PM, the order will be processed the next working day. Orders during weekend and public holidays will be processed on the next working day.
Delivery time varies from 1-4 days for domestic deliveries, depending on your delivery selection. Track your order by checking the shipment number on your latest email and go to your selected courier’s official website.
Always review your order, as modify or add any be real. products after you checked out, are not allowed.
We are not responsible for any loss of package caused by our third-party courier due to incorrect or incomplete address provided. Customers are obligated to pay for any additional delivery for the latter mistakes mentioned.
Shoot us an email at firstname.lastname@example.org about your issue and we’ll help you fix it.
All exchanges must be processed within 7 working days from the shipping date, and only valid for damaged/defect products or wrong handed products. Don’t forget to attach along the payment receipt.